JUCY Rentals
View company profile →
Horrible customer experience …
Surly disinterested customer service from shuttle driver and guy at the pick up desk, woman working there dropping f bombs loudly to another staff member in front of customers, car was filthy and had a dirty food container under the passenger seat. On return same surly service from another staff member who tried to blame windscreen chip on me when it was clearly noted on my contract as being there when I picked the car up and also did not believe I had picked the car up from the Queenstown branch, said it was from Christchurch, he was a complete idiot. The full insurance that costs an additional $25 per day is clearly a rort as it states that it covers windscreen chips yet they don’t repair these. Overall a terrible experience and would never rent from this company again and will warn others to avoid.