Southwest Airlines
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SOUTHWEST HAS LOST ITS EDGE
When you book a flight with Southwest all it tells you is "BAG FEES MAY APPLY" it does not tell you or guide you to where you need to go regarding bag fees. I had to contact Southwest to see if bag fees apply. I was told you are charged at the airport. It is just a little misleading. Southwest was the airline that was different now it is like the rest very impersonal.