LDG Estate Agents
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Nightmare
They're mediocre at best before you become tenants and a nightmare when you become tenants - from the moment I needed property maintenance (hot water broke, light fixture fell off the ceiling) I was talking to a brick wall. Lights took 2.5 months to fix with multiple no-notice cancellations when I was waiting at home all day for the handyman to come. Hot water took a week and I had to email the landlord (which LDG refused give me the contact details of so I found it on my tenancy agreement). Considering they charge for property management it's baffling. It took me seven (SEVEN!) weeks to get my deposit back with a ridiculously high cleaning deduction but I don't even have the energy and time left in me to fight against them after two years. My emails were ignored for more than a month and only after I send a "demanding" email, they respond in a minute. So don't be polite to them as they'll take it for granted. Property management is the worst I've ever come across and is just an unfunny joke at this point. Property renewal is also just like talking to brick wall until it's their turn they need a response and they'll be hounding you on email and the phone for days. Received multiple rude emails saying that I've "ignored" their emails when I've asked them for more time to think and they've ignored those requests. I am so happy that I finally got to move out of their managed property and will never ever rent or buy with them again.