JD Sports
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JD Sports Online Order
I ordered shoes in the store and was told that it would take 3-5 business days to be delivered. This was on a Sunday. Confirmed that I should have them by that Friday. Friday has come and no shoes. I then co faced customer service and the automated system informed that the ordeeed had not been filled and that I would receive an email once it is done. I then waited to speak to a CSR. She then informed me that it actually take 5-7 business days and that it would be the following g Wednesday before I receive them. I the. Asked for the tracking information and she said the order is not filled and because of that there is no tracking information and an email will be sent. I then asked what company it’s being shipped through and she said she could not give me that information because the order was not filled. I asked how long does it take to fill the order and when could I expect the shipping information. I would to know to be able to get my package and not have someone steal it off my porch. She said that I should have it by Wednesday. I said the day it’s to be delivered? She said yes. What if the shoes doesn’t come by then? She said to give us a call and they can either refund the money or place another order. I then said, and I would have to wait another 5-7 business days to receive them. She said yes. Even Temu and SHEIN give you a tracking number….. if I can’t buy them off the rack in this store, I won’t be order anything from them! Especially after reading other reviews and seeing this is how their online service work. I just hope that when I get them that they are genuine! Again after reading other reviews…I have my doubts. Believe I will be taking them to the store for a refund and ordering straight from Nike. M2C’s