AN
Anglian Water
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A breath off fresh air !
A breath off fresh air ! I called today re my water prices ! requested a call back within ten minutes i had a call back, a delightful professional person i explained my issue - he told me me i needed a different department and would transfer me expecting to wait on the phone for ages then explain it all again, i was wrong his colleague came onto the phone had my account up and my issue she explained everything to me clearly ok i didn't save any money ! but the experience of calling was professional polite and courteous i wish Anglian water trained other customer services