TSB
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Terrible service
Got a credit card which I am essentially unable to use - Didn't send a pin to start with I had to request it. The 2 factor security doesn't work either, I enter the code I'm sent and the payment won't process. I have had this card for a couple of months and haven't managed to do a single transaction - its been blocked twice! Getting it unblocked is a real pain (the first time I had to do this by phone call which lasted over 20 mins as I had to go through identical security checks with two different people for no reason). App is crap, chat is crap, phoneline teams are crap. Go use Nationwide, or Starling or Monzo or just a different bank that works.