SRC Rent Car
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**Attention
**Attention: Important Notice Before Renting from SRC Firenze Airport** I want to share my experience with SRC Firenze Airport to inform potential customers of their rental practices. As a frequent car renter, I have never encountered such issues. Be cautious and consider other rental options to avoid similar problems. I rented a VW T-Roc and was initially offered a lower class car. After insisting, they finally gave me the correct car but only after claiming none were available. The agent then tried to sell me extra coverage insurance, which I declined because my Revolut card covers it. For reference, his insurance offer was tripling the rental price. He falsely stated that my insurance wouldn't cover certain items in Italy like tires and the windscreen, which was untrue (my insurance reimbursed me later as expected). He then became visibly upset, stopped talking to me, and got another agent to finish the process. The car was dirty and many damages were not listed in their report. I got the agent to add all unlisted damages to his report and documented everything with videos and photos. When returning the car, the agent immediately and suspiciously checked only the windscreen and found a tiny chip, which was visible in my pre-departure video. Despite showing them evidence, they charged me €880 without further discussion. My attempts to contact them and provide evidence were ignored. Carglass Italy quoted €30 for the repair, highlighting the excessive and fraudulent charge from SRC.