Lyca Mobile SE
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Playing with words
The problem was not resolved. But it was not the operator (Jessica) but Lyca mobile policies. The operator assisted me as much as possible with the available information. It seems when Lyca says 'XXGB data on renewal', it stands actually for Autorenewal. Using one word in the disguise of another is equivalent to practicing deception. Also, there is additional requirement of having an account not older than 2022 April 1 for availing the full data. These details need to be written specifically with the pack description. So that, the customers can read on the first hand.