Learning People
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Money's worth and then some!
TLP are very easy to deal with and the course was pretty much what it says on the box. Before I undertook the course I had some pretty bespoke expectations which were honoured. My Student care facilitators were real people - they understand what is involved in this journey and offer assistance whenever approached. To sum up why I rate TLP highly: My license came to an end in August 2022. By this time I had passed 2 out of 3 certificates, but floundered at the last certification. I procrastinated taking the re-sit. To make matters worse I was part of a drawn out re-structure with a second child on the way. The re-sit option (very handy) allowed me to postpone the exam right until Aug'23 by which time I had to take the exam. 2 days before the test I decided to give TLP a call to see if they could help me prepare for this exam by giving me access to the test simulator for 1 day. It took one phone call and within 3 minutes of the call the Student Care Consultant I spoke to (Jess) had spoken to her manager who graciously agreed to provide me access a whole year after my license had expired to help me pass the exam. Needless to say they also gave me access to course content right up until exam time, which helped me have a structured approach to my preparation (new portal and course content looks bloody brilliant btw). The 2 exam simulators at the end gave me the exact range of score I could expect with my preparation and lo! I was able to approach and clear the final certification exam with confidence. I highly doubt if I'd have been as successful without TLP's timely intervention. Thank you Learning People, I really felt supported and enabled throughout my journey with you.