Oakgrovelodges
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Build quality is very poor
Build quality is very poor. We have lived in a residential Oakgrove home for some 7 years and over that time we have spent probably £20k on issues that should not have happened or that Oakgrove should have rectified. Water ingress due to poor quality external finish cracking, roof fixings missing, electric box in external wall cut (hacked) in half so as to fit in small wall depth leaking water onto electrics. Mould issues on interior walls. The list could go on! The latest issues mice getting into the home through holes incorrectly made in the floor and not being plugged. The bathroom extractor fan roof cowl was placed directly above a roof rafter. Impossible to connect the hose from the fan, their snagging team supposedly connected this but just tied it to the rafter to make out it was done, consequently condensing steam ruining the bathroom ceiling. Home is mounted on bricks not proper supports so unable to adjust for level, wheels missing which I believe is illegal. Please think twice before buying Oakgrove the quality and customer service is very poor, and they refuse any remedial work after two years. Reply I’m sorry but obviously certain issues were not resolved, cracking appeared within days of remedial work being done. The issue with the vent cowl being directly fitted on top of a rafter is absolutely ridiculous!
