Colin Owen is a verified reviewer on CrowdTrust who has written 2 customer reviews with an average rating of 5.0 out of 5 stars.
Honest, first-hand experiences shared with the CrowdTrust community.
Read all reviews for Zen Internet →
We recently lost our internet connection due to builders working at the property damaging the cable. Contacted Zen and they arranged for City Fibre to attend the next day who replaced the cable and got us back up and running again. I even got a follow up phone call from Zen in the afternoon to confirm that everything had got sorted out. Great service as always from Zen.
Read all reviews for Energy Ombudsman →
We had a faulty gas meter which we reported to SO Energy in October 2024 but still had not had a satisfactory conclusion to the situation by February 2025. After informing the Energy Ombudsman of our situation we were contacted immediately. Our Case officer Nicola, told us how the case would progress and kept in constant contact with us throughout the process. Within a couple of weeks her negotiations with SO Energy resulted in the faulty gas meter being replaced, an apology sent from SO and compensation being agreed. Excellent service throughout.