Ad Hoc Property Management Ltd
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Don't rent with them
Don't rent with them. The scheme is a really good idea, but Ad Hoc just ruin it. I've had to share the kitchen with rats for months, go without heating and hot water for weeks at a time throughout winter, been talked to in a very condescending manner and the list goes on. I came back one day to find Ad Hoc staff using my ladders and another housemates step ladders without asking us. They basically help themselves to your belongings. Today I came back to see 30 or so people wandering around the house because it was an open day. We hadn't been given any notice, and one housemate was asleep after a night shift. So no notice, and my bedroom door left open while people wander around it unsupervised. A reviewer mentioned the prison experiment and this is the experience I've had. I have been talked to almost like I was being interrogated. Ian (York office) knocked, then literally 2 seconds later was straight on the handle trying to enter the room. If you're a woman, I strongly advise you do not rent with them, some staff are a little creepy and will just walk in on you. They also wander around your room on a regular basis and help themselves to your belongings. Since giving my notice by email, they just aren't responding. They haven't got back to me about topping up the heating oil, my deposit, or notified me about an open day. They will be reported to trading standards if they try to withhold my deposit and end up in the Selby Times! Every housemate I have talked to has said the same thing. The scheme is a good idea, but Ad Hoc staff have made their lives a misery. I am yet to talk to someone that is happy with the service. And I honestly have no idea why the staff are like this, it's a shame.