Endless Vacation-rentals
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A year on and still no refund
Our booking was cancelled by EVR because of COVID. Our Certificate was reactivated to use for 6 more months (useless as pandemic still ongoing so nothing on the site) and we were promised a refund of the "upgrade fees" id paid months before the pandemic even began. Its been a year and Im still waiting for my money, theyre now ignoring my emails and Ive been hung up on twice by operators when chasing. Their "toll free number" is certainly not and has cost me a bomb calling trying to find out whats going on. Ive now applied for credit card chargeback and they still wont cooperate. If you are unlucky like us to win a certificate for these people do not use it its more hassle than it could ever be worth!