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I signed up to a £4.5k Cyber Security…
I signed up to a £4.5k Cyber Security course after a slick sales pitch in May 2020, got struck down with very bad Covid and could only complete the first few modules, the content of which was outdated and barely relevant. When I went to resume the course, I was denied an extension, told to send in my medical records to prove I had Covid, to 'black-out' the parts not relevant to Covid, and that I would not be getting any refund. I then tried to find a Solicitor to take the case on, but couldn't find anyone willing to take on the online scam. This company claims it has Government (Tory) backing, but in reality, all they do is rip people off. I'm still waiting for a refund, who can afford to lose £4.5k in this economic climate? I've also had 2 rounds of breast cancer surgery and radiotherapy since that time and could have done with that refund to fund the 4.5 months I had to take off work. Avoid them like the plague, all they're interested in, is your money. The reply below is unacceptable. I sent a number of emails and made calls, and received the same blanket refusal every time. I trust LP are also aware, it is illegal to demand blacked out medical records, which I also pointed out, and received the same response. LP would not have 'investigated' anything at all, but were more than happy to take my money and leave me with nothing to show for it. It is utterly disgraceful.