Singapore Airlines
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Customer support deplorable since it got outsourced
As people in the review section has already said, the outsourced customer service is insanely bad. I got double-charged for a ticket and after two months and three calls with the support, they have yet to give me any help. All they say is that they will "send it to their financial unit". Honestly, the center does not seem to have any authority to do anything. I regret buying this ticket and I won't be flying with them again...