Tiny Titans Football Club
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Communication shocking
From the first day we joined back in April the communication at the club has been non-existent. I was doubly charged for my first months subscription and it took over a month to get a refund with all emails and WhatsApp messages being ignored. There is a WhatsApp community group and all messages posted on there are ignored as well. I have been given no contact number or name of person to contact and any issues that have arisen have been ignored. Last week we all turned up at Woodbank to find the session had been cancelled - the place was locked up and we were all sat outside with nobody to ring and nobody had bothered to contact us (even on the WhatsApp group) to tell us the session was cancelled. Following on from this we never received an email to explain or apologise for what had happened. I switched venues this week to spend an hour kicking a ball about with my daughter - there was no coaching, no games and the coach did not teach the children anything. I have now asked for my membership to be cancelled - to which I have had no response and this months subscription has tried to be taken out of my account. I do not recommend this club and will be finding another one for my daughter.