Undelivered Promises
I was promised I would receive a number of books from the coaches at Touchstone following the 2 day course which never came... I followed up with them multiple times but never received a single response. I found this to be extremely rude considering I committed my whole weekend to the 2 day course - around 16 hours in total, which was far too long. They are quite salesy in their approach and will put pressure on you at the end of the 2 days to buy their full course. The coaches claim they are making so much money from property so they can spend their weekends with their families doing the things they love, but then again the coaches are working throughout the whole weekend trying to get people to buy the full course... I mean good on them, but something doesn't add up. They also mentioned that if I wasn't happy following the end of the course that I would be entitled to a full refund. Since I didn't receive a single response from the team I demanded a full refund - but again I did not receive a single response. What are the chances I finally receive a response now this complaint is in public view...