Urang Property Management Limited
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Urang, and rang and rang and rang
Urang offer such a painfully poor service. It’s now been a year since we first pointed out that the way charges had been allocated in the schedule wasn’t consistent with the lease agreement and so we’d been significantly overcharged. I would echo the sentiments of others in that you very rarely get to deal with the same person. Emails go ignored and you have to continually chase with phone calls and each time you speak to someone it’s like you’re starting from scratch again. Despite clearly setting out the issue on email and phone calls we’re left to continually re-explain the problem and re-direct them to where we’ve documented the problem. If we do get a response it’s either an ill thought out dismissive response or a holding statement. It’s now been over a year, and endless emails and phone calls and we’ve still not been able to resolve what is a very clear mistake on their part.