Zoro
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BAD INVENTORY MANAGEMENT AND REFUND POLICY
I tried to purchase a couple of NAS devices. After I paid for it and received an email confirming my purchase, I got a second email saying they're out of stock and deleted the purchase. Why did they go ahead with the sale if there was no inventory? They say it'll take 10 business days for the charges to come off my credit card. If they canceled the sale, how come the charge stays on?Shouldn't they take appropriate steps to remove the charges immediately? Essentially what the're doing is using our money interest free for 10 days. My gut says they accept all sales without checking the inventory. If they have the merchandise, they'd ship it. If not, they get to enjoy the customers' money interest free for up to 10 business days. Either way they come up ahead and the customers are left frustrated.