Southwest Airlines
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Your flight attendant is an asset to your company!
We were on Southwest Airlines flight 2404 from Boise to Las Vegas on December 2 and one of your flight attendants was reviewing the expectations for the passengers sitting in the emergency exits seats, we were sitting in the row right in front of those seats. I was impressed by the flight attendant and his seriousness of the importance of the duties those people have. (I wish I could remember the flight attendants name, I'm truly sorry that I don't.) As he finished explaining the process to those passengers he asked them to answer "yes" or "no" about fulfilling the duties when one man, a real rude man, would not give him a straightforward answer. He was very patient with the rude man and offered him a new seat if he could not fulfill the duties of that seat. The rude man continued to disrespect your flight attendant. Your flight attendant remained very professional. I'm sorry that your flight attendant had to put up with the disrespect from that very rude passenger. I want you to know that we were very happy with the entire crew on this flight. I wish I could have shook the hand of your flight attendant and let him know what an amazing job he did! We are always pleased with the crews of Southwest, and we fly Southwest exclusively. Thank you Southwest!