JS Law
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Avoid at all cost
Jslaw was recommended to us by the agency with the reasoning that it would be quicker to keep everything under one roof. Couldn’t be more wrong. I have paid more to get it quicker as had other, better solicitors available. I have completed first steps on their website and paid required amount. Since I have paid, I received zero support. No call nor email is being returned to me. Want to call them and leave the message? Not a problem, but no one will ever come back to you on this message. Do you want to escalate? Yeah, you can but on the general line they tell you they cannot give you email address to line manager of your solicitor, so you’re stuck. They cannot transfer you to anyone not from their department, so without number you cannot do anything. Advise on the general line is to contact the team number, but they are also not available. I have sent an email to address of the company as this was also advised by a member of general line. Guess what? No response from there either. My mortgage advisor wanted to connect to get some details - not possible. If I could I would do -5 and not 1, but unfortunately this option isn’t available. For your own good - please avoid this solicitor at all cost.