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Dreadful Customer Service
I ordered and received LITTO shelf units in November 2024. There was one corner connector piece missing that prevented the assembly of the last unit to make the assembly. I requested issue of the missing piece and I am still waiting almost 4 months later - March 2025. The complaint has been noted as 'pending' for months I am astonished at such bad service from what appears to be a well designed website with attractive pieces of furniture. I have received two automatic surveys to ask how my service was, but no actual response to my request for service! This type of poor customer relations must seriously limit the development of this business,