Cabo Verde Airlines
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Worst airline I’ve ever travelled with
Worst airline I’ve ever travelled with, and I travel a lot all over the world! They change schedules frequently, 0 response from customer service (you won’t get on the phone with anyone even of you try 100 calls), most rude, entitled staff, all hand luggage you can bring is 8kgs total and they weigh everything at check in (which you can’t do online) AND before boarding the plane, they make you pay 100€ at check in if you have above that weight (which you can’t even pay at the counter, you have to go to another area of the airport, wait in an endless line, and then go back to check in), lots of issues with payment upon reservation, and I’ve even heard a staff member screaming at customers claiming they were rude because they haven’t said ‘good morning’ (they were waiting for her to raise her eyes at them!!) and trying to teach them a lesson to arrive at the airport 3h30 earlier than the flight (they were waiting in lines for 1h because of the hand luggage issue and having to purchase it from another place in the airport than the check in counter!!!) The audacity is insane. And then the flight was late with absolutely no warning. Don’t travel with them, there’s many other companies flying to cabo verde (TAP, Sata, Easyjet) and you’ll be way better off with them (and in the end it will be cheaper for you too).