Rebel Internet
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Only work when they want to
Woke up this morning Saturday. No internet. Did the usual palarva switch off back on. No internet. Called only to be told they are out of hours! Only a messaging service so looks like I'm in for no connectivity for days!! No smart TV no Amazon shop ( live remotely) no use of smart devices etc etc. Warning!!!! Internet that works? Well no and when it doesn't there's no help outside of office hours UPDATE AND RESPONSE. Matter sorted however still disappointed that the first person I speak to on a 24/7 support service is an out of hours messaging service. I was told that my only option was to leave details for a call back but no promise that it would be looked at that day. Thankfully was a nice day and we could go out but with a 95yr old father with limited mobility this really wasn't convenient