Kave Home
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There is no delivery
I bought an armchair on 18 November. They dispatched it and Fedex/TNT tried to deliver it on 26 November (I live in the Netherlands, and the chair comes from Spain). I was not home to receive the chair, because they did not send any message or email telling me about delivery times (like other services do). The day after, they sent me another email telling me they tried to deliver the chair and I was not home again, but that was a lie because I was working from home, by the window, the whole day. I followed the instructions they left, but the track number was incorrect, and the website did not work well. I called customer service of the delivery company, they promised to deliver the next day, asked to stay indoors. I stayed at home the whole day, nothing. I called them again, the same story... in total, they promised me 3 times they would deliver next day, they never showed up. I called kave home customer service after a week, they did nothing. So it's been a month since I bought the chair, 2 weeks of their only attempt to deliver it, and I got no chair. I will never buy anything again from them, it's worth the stress.