HA
Hainan Airlines
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Hairs in drink and food Business class not worth the extra money
I flew. Business and was disgusted with the service From Peking to Manchester. Firstly my drink.was served and had a short black hair inside the glass. It was replaced. My meal orders were inaccurate and when I did get something that I did want to eat I was disgusted to find a long dark hair in the food. I did not eat it. I and the cabin manager reported this to customer services. 3 months and a couple more emails they have not responded. Absolutely disappointing and upsetting flight as a solo flyer.