Arden BMW Tunbridge Wells
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poor communication and delay
car given for a day job on Friday, no one called back and we kept calling and promises made someone will call back. Called on weekend. Eventually told no one in service department and we will get a call Monday. No one called on Monday and we called few times. Then we decided to to go to the BMW face to face only to be told job has been done but no reason given when this was done and why so much delay. Very poor