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Donald Russell
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I will not order from Donald Russell…
I will not order from Donald Russell again. The products are OK - not exceptional, however my main issue is that for two years running, I have placed an order for Christmas months before. On both occasions I was informed of products being out of stock just days before delivery. Had to do some more unplanned last minute shopping. If products are ordered months in advance then they should be available - no excuses. Another issue is the 100% recyclable packaging. It isn't. My local authority won't recycle it and it goes to landfill. Please do not reply with "contact customer service", your reply should made here for transparency to all.