Lyca Mobile IE
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Still No Refund for Disconnected Service – Very Disappointed (Ticket #105843440)
I requested a refund after my Lycamobile connection failed and got disconnected without working properly. I raised a support ticket (#105843440) on March 10, 2025 and followed up several times, but I’ve received no proper response or resolution. It’s extremely frustrating trying to get a simple refund for a service that never worked. The customer support team either ignores the issue or gives copy-paste replies with no action taken. This experience has been a huge letdown. I expected at least basic accountability, but clearly Lycamobile doesn’t prioritize customer issues once they have your money. I won’t be using Lycamobile again unless they sort this out and take customer concerns seriously. I strongly urge new users to be cautious. Once Lycamobile has your money, don’t expect efficient support or any urgency in resolving issues. Based on my experience, they will stall as long as possible in the hope that you’ll give up. This behavior is not just bad customer service — it borders on unethical business practice. To Lycamobile: If you see this review, take some accountability. Look into ticket #105843440 and do the right thing. No one should have to chase a company for over a month just to get their own money back.