True Nutrition
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Product is good; Delivery took 4 weeks
I placed my first order with True Nutrition on Oct 27, 2020. As a Canadian resident I was already expecting it would take a while to get the order, but it ended up taking 4 weeks (delivered Nov 27, 2020). A week after the order was supposedly shipped the tracking number showed no movement, so I reached out to customer support. It may not have been intentional, but their support rep came off as condescending, informing me as a new customer how the process works. They said they bundle up all Canadian orders and they then get split at the border so tracking would be updated at that time and then it should only take a few days from there. I finally got the order, and I will say that the correct items were delivered (2 plain soy protein powder bags and 4 flavour packs). The flavour packs are hit and miss, with the 'Cookies n Cream' being awful and the 'Chocolate Fudge Brownie' being quite good. My Flavour Ratings: Chocolate Fudge Brownie 8.5/10 Strawberry Banana Shake 8/10 Frdnch Vanilla 7.5/10 (Yes, that's how it's spelled, lol) Cookies N Cream 5/10 Even with the cost of shipping, it's still cheaper than anything else I can find, and there seems to be a lack of options for flavoured soy protein powders in Canada. So, I may order again from True Nutrition, but at least now I know to expect at least 3-4 weeks for delivery.