Show Tickets
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This has been the worst experience I…
This has been the worst experience I have had buying tickets. I purchased tickets in June for a Vegas show for Sept 6. Keep in mind, I understand the complications everywhere with COVID. I purchased $1000 airline tickets to get to Vegas to see this show for my anniversary. I confirmed prior to getting on the plane (I purchased the insurance for the airlines so I could have had a refund) that the show was not cancelled. I arrived 2 days prior to the show. Booked a room also at the Casino where the show was being held (also refundable within 24 hours of arriving) another $1000. At NO time was I contact, via phone call, email, text, smoke signals etc that the show was CANCELLED until we arrived at the theater! Spend an hour on the phone with someone I could hardly understand to process a refund. It is now 10 days later, still no refund so I call the Customer Care. Now I am being told a refund will apply to my account NO LESS THAN 60 DAYS FROM THE TIME OF PROCESSING. So I may get a refund after 60 day until eternity........ Never again will I use this company!