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FRANK M VERANO

FRANK M VERANO

Member since Invalid Date
1
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1 out of 5 stars
Average rating

Reviews by FRANK M VERANO

Marriott Vacation Club logo

Marriott Vacation Club

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1 out of 5 stars
Feb 16, 2024

Shame on Marriott Vacation Club

Shame on Marriott Vacation Club and their multiple subsidiaries, they are clearly targeting people in our demographic. My husband and I are elderly retired individuals who have unfortunately become victims of elder abuse. We attended a presentation for Marriott's Timeshare in Las Vegas back in January 2017, and since then, our lives have been filled with disappointment and regret. The presentation itself was an exhausting ordeal, lasting almost four hours. As soon as we walked in, our driver's licenses were taken away, leaving us feeling trapped. We were then ushered into a room with a pushy salesperson who showed us a three-bedroom unit with a kitchen. At the time, we were under the impression that these rooms would be available whenever we needed them or that we could book any Marriott hotel. Little did we know that it was only limited to Marriott's Vacation properties. Throughout the presentation, we felt pressured to sign the documents. After my Husband was supplied a few drinks, everything seemed to go by in a blur. We were not given any explanations or details about what we were initialing on the documents. It was a whirlwind of confusion and manipulation. We have since received threats of poor credit and even the mention of a "lien" if we did not sign and return documents. It continues to be an ongoing and terrifying financial nightmare for us. We have reached out to the CEO of Marriott Vacations to consider our situation with compassion and understanding to help us find a resolution to this nightmare, and to date have been ignored