Super Contractors
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Beyond pleased with the level of service I received
I am beyond pleased with the level of service I have received from this company. Being a contractor, on a years fixed term contract - my regular bank, HSBC was unable to give me the mortgage i needed. Even though I had already made my offer, and been accepted. I had also filled out all the mortgage forms on HSBC and was initially told they would be able to offer me a mortgage. Stressed, Mum searched the internet and found Super Contractors. From the start, I felt in very safe, capable hands. I was very worried it would all fall through, having been left slightly traumatized by my experience with HSBC. Rory reassured me he has dealt with scenarios like mine many a time before, and that there was little cause for concern. Once the paperwork had been sent over to Halifax, I was then handed over to a case manager. Donald Macdonald - genuinely one of the kindest, loveliest people I have ever spoken to over the phone. Very reassuring, and made me feel like i was a priority. Exactly the kind of customer service you want, and expect. Covid really delayed my survey going ahead, but Donald suggested I get my agent to ring the survey company up herself, and as a result I got given the earliest appointment they had. 11/10 would definitely recommend using Super Contractors to anyone who is a contractor looking for a mortgage. Donald Macdonald is awesome!