Hotel Chocolat
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Excellent customer service at Harrogate store
We visited the Harrogate store, partly knowing what we wanted (velvetiser hot chocolate) but also looking for a gift. Rebecca there was fantastic. When we couldn’t find what we were looking for she helpfully found it for us. When we were dithering about what to get as a gift she highlighted the best sellers, give us a taster sample ( dizzy praline which I can highly recommend) and accessed my VIP account which I couldn’t log into. She was extremely helpful and friendly. I pleasurable experience from beginning to end.