Vital Records Online
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TERRIBLE SERVICE
My experience with this service was TERRIBLE!! Their customer service sucks. This week, I spoke with two different customer service agents. The first one informed me that my birth certificate had a processing issue and had not been sent. I asked her why no one reached out to me by phone or email. She couldn't answer that. She clarified the processing question with me over the phone. She also stated she would call me back by the end of the day. I called back to speak with someone about my processing time, and the customer service representative was very rude. They began to tell me that they had contacted me when they had not, and I hadn't responded to them. She was very argumentative and did not have her facts correct. This is a terrible service they up charge and you get slow service. NEVER AGAIN!!!