City Cruises
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DONT BOOK
Oh my god. What a scam. We are local on Dorset and booked cruise. Cancelled twice no reason given. We sat on Studland beach and saw ferry going over!! They said we could have a refund so I went to Poole harbour where I booked it and paid in cash to get a very rude man to tell me I couldn’t have my cash I had to email to claim back. So I emailed they said no problem 8 days later I still have no refund. I have tried to call a number of times no answer they are impossible to deal with. My advice is to stay away from city cruises they con you out of your hard earned cash and won’t refund your money my next step is small claims court. The so called managing director Kyle haughtions is uncontactable there is no email for him what a joke !!!!!!!!!!