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Gross profiteering
Day 2 and 8 tests arrived late (on day 11 instead of 8 for instance) results are being given in 72 hours if you are lucky. No way to call them, emails are being answered within a week...or 2. To AVOID! No need to ask for more info from me as you refused any refund and very kindly explained to me by email that turnaround times were not guaranteed. Well thank you! Lesson well learned and how professional of you to sell day 2-8 tests when clients do not get the final result until day 14!!!