Travelocity
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ZERO STARS - DO NOT BOOK FLIGHTS WITH THEM- TRAVELOCITY DOES NOT EMPLOY HUMANS AND DOES NOT CARE ABOUT YOU
I'm writing this as the clock ticks to hour four of my hold time with Travelocity customer "support". Most businesses operating in the 21st century can provide an automated callback. Not Travelocity. I think the Sears Roebuck Catalog had more sophisticated phone support. The reason I'm on hold in the first place is that Travelocity is attempting to fraud me out of $900 I spent on a flight that was canceled due to COVID. I understand that every business is facing challenges due to a pandemic, but this has been next-level manipulative. Travelocity hasn't even put in the effort to give the mirage that they care about you or your travel. I would feel in better hands buying snake oil from the MyPillow guy. Counting the six hours I spent with their chat "support" last night, and the four hours I waited for an American Airlines callback, I've now spent approximately 0.2% of my life dealing with a flight credit that could have been handled in 5-minutes. What a shame. We don't get that time back. I will never book with these predatory frauds ever again, and I advise you to do the same. Google Flights has the exact same functionality. If you are booking any sort of travel, cut out the predatory middleman and use Google Flights. I'm begging you.