BR
Brightside Health
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I was meeting with a great therapist…
I was meeting with a great therapist and felt like it was going well. I had a session scheduled and she was a no show. Normally she would message if she would have to cancel. I sat on the video for 20 minutes before leaving. I messaged my therapist twice (allowing more than 24 hours to respond) and she never responded. I emailed support and the response I received was to reschedule my session. When I asked why my therapist is not responding customer service said they are unable to provide any information.