Big 5 Sporting Goods
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Corporate have no saying on manager decision
I went to big 5 to purchase a treadmill on sep 23 2020 it's a proform 505 cst. I asked if I have any problems with it can I return they just told me you have 30 days with receipt. I called oct 15 to ask if I can bring it in to return the only thing is I threw away the box thinking it was working. The manager told me yes just as long as I untake the treadmill and have the original receipt then she told me to hold so she can ask someone else to be sure then they changed their minds and told me no. I called corporate to ask what is company policy is because on website it also state just as long as you have original receipt corporate called the store then called me back to find out they have no saying over store manager decision. Do not recommend big 5 since they don't honor their word.