LifeStance Health
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If you have BPD you should read this
This place is a moneygrab. I find it hard to believe that they even provide legitimate psychiatric services with how unprofessional my experience has been. I had a nice psychiatrist for a little bit, who actually seemed to care, but like others have said - they just disappear from LifeStance with no warning and LifeStance does not automatically reassign you. And because I no longer had a psychiatrist, I was not able to get my mood stabilizers refilled - they told me I couldn't get a refill until I met with a new psychiatrist. So they put me on these brain-altering pills that you cannot quit cold turkey without having serious consequences (BPD is ROUGH), and I went through the withdrawals of my own medication. Because they wouldn't keep my refills consistent after my psychiatrist disappeared with no warning. I wasn't allowed to get a refill until I requested a new psychiatrist, which just seems so irresponsible when dealing with such serious medications. They also say that LifeStance is in-network with my insurance for a $0 copay, yet I end up paying $75 for every appointment, which takes less than 10 minutes as they are just asking baseline questions as if completing a checklist. And they will have me come to these $75 appointments just to request a 30-day refill of my medicine, so they can keep me coming back every month and take my money. I never have any refills allowed on my pill bottles and they're never more than a 30-day supply. They force you to come back and fork over more money. I was paying these copays at the time of my appointments, and yet I would receive notices that I had overdue balances. My appointments were paid in full. Somehow I now owe them almost $300 inexplicably. I'm looking for a new psychiatrist elsewhere - avoid LifeStance at all costs, especially if you have BPD.