Kevin

Kevin

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Kevin

FI

Fine Drams

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1 out of 5 stars

No items received, no refund issues, no communication.

I placed an order with FineDrams in late Jan. 2023. The order was shipped promptly but had some issues as soon as it arrived in the US (the tracking showed it cleared customs but a day later it was on its way back to the sender with a return to sender designation). I noticed the shipping issue the day it occurred and reached out to FineDrams' customer service. I sent 4 emails as well as attempted to reach out to their social media accounts and I received no reply/assistance/refund over the course of 3 weeks. I am now currently working with my credit card company to dispute the charge and hopefully I can recover my money. I would advise against place any orders with Finedram. TLDR: I placed an order, never received it, and never received a refund. The merchant never reply to any contact attempts.