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Andrew Smith

Andrew Smith

Member since Invalid Date
2
Reviews
3.0
3 out of 5 stars
Average rating

Reviews by Andrew Smith

MA

Malmaison Hotels

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1 out of 5 stars

What a dreadful rip-off the Malmaison is!

What a dreadful rip-off the Malmaison Hotel at Brighton Marina is. We had booked, room only, some weeks ago but on arrival were initially offered a disabled room (310). We asked to be moved and were given a tiny double room (210) with any spare space occupied by a metal frame, ideal to bump into. The aircon struggled to work and there are no soaps provided, just budget hotel style dispensers. The toilet paper was so thin we could read our newspaper through it. What a terrible experience and at £178 per night, room only, not one we will ever repeat.

AF

Affinity Water

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5 out of 5 stars

Help with an unexpected issue

We had a 'major' leak in the supply pipe under our front lawn. Affinity guided us at all times through what had to be done and sorted out the billing afterwards. We were very impressed with all the friendly staff we spoke to and with the fair way in which we were treated.