Heather R.

Dec 18, 2020

Great Motorcycle Shipping Experience!

After getting quotes from several other companies to ship a dirt bike from California to Georgia, I decided on Motorcycle Shippers. When you enter your information online, so many companies send automated emails with minimal information and I am always concerned with being able to actually talk to a person. I called the number provided on their quote and spoke to Ed who went above and beyond to make sure I had answers to all my questions. After speaking to him on the phone, I went ahead and placed the order online as he instructed. I received an error message on my end so I sent a quick email to Ed (who had also previously sent a personal email) who responded right away AND called to make sure I received his email and reassure me that everything looks good on his end. Overall, it was a very personal experience and I never felt like just another customer. It was obvious they take pride in making sure the process goes as smooth as possible. His excitement when I explained the situation about having the bike shipped from one family member to another matched mine which was also something I found to be awesome!