CyberPowerPC UK
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My earlier review was 4 stars. Now it's 5.
My earlier review was 4 stars - it's now an easy 5. Nobody's perfect all the time; when I received my PC recently it had not quite been set up as per my instructions and I wrote a review saying this. The company's representative almost instantly responded to me (with warmth and humour) asking how they could make things right. He offered a replacement or for me to send it back for a re-fit, but in the end he gave me advice as to how I could fix it myself, and so I did. The commitment to customer service is second to nobody. These are people who truly care and are passionate baout what they do. Nobody is perfect 100% of the time and I felt a real willingness to bend over backwards if necessary to make it better.