The Gym Group
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They don't give a ...
Contact form is nearly impossible to find. Even after you find it, no matter what category you choose, you will get an automated email that points to some useless FAQs and a closing paragraph saying "Your query is now closed and if you have any other questions, please head over to our support site." Good luck sorting out anything with them! Your best option is to contact your bank and explain that it is not possible to contact this company, ask for a chargeback or refund of direct debit, find another gym that actually cares about their clients.