In Control Clothing
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There's better niche stores out there
I waited 3 months for 2 shirts, a collar and a skirt to come in. I tried multiple times to contact them and got nothing. Their customer support emails don't work. There os no phone number to call. Their DM system does not work either and it seems like none of their socials are operational. I tried to get a refund from them, as urged by ghostpotion, an artist who collaborated with them. I got no where and closed my bank account as the trust was no longer there. Fast forward a month (today) and I got my skirt and collar. However the skirt doesn't look like the picture on the website, the skirt isn't even on the website anymore. The skirt was supposed to be an XL and it didn't fit at all. I cannot get a refund because it was on clearance. I didn't trust the bad reviews from others because ive ordered several times before. But now I regret not taking them seriously. According to ghostpotion they're under new management but its not an excuse for not letting customers know what's going on with their orders and being absolutely non-responsive with customer service. Spend your money at more reliable places with better customer service and larger sizing. In control clothing is anything but in control.