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Energy Ombudsman
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Energy Ombudsman do they really help the consumer or the energy companies?
I first contacted the Energy Ombudsman in August 2023 and they didn’t even look at the complaint correctly the first time so I had to make a complaint. I feel they reluctantly looked at it again and again fobbed me off. I can honestly say I am not sure they help consumers especially after reading all the Google and Trustpilot reviews, are they actually working for the energy companies? What is the point of this? A ray of hope to only find out it’s a waste of time.