Nationwide Vehicle Rentals
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It is now 2nd October 2025
It is now 2nd October, over seven weeks since the van was collected on 3rd August, and despite repeated assurances and “escalations,” my £250 deposit has still not been refunded. To date, I have received no written confirmation that the refund has even been processed, and the invoice recently sent incorrectly shows the deposit as “outstanding,” despite this payment being made in full prior to the rental. This is unacceptable and raises serious concerns about how this matter is being handled.