EWT Water
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Limescale on Taps & Shower
Water softener was installed about a month back and after multiple engineer visits still having water marks on taps and shower screen. After installation reported this issue - engineer came and made some changes on the system. Even he was not sure why we are getting water marks on taps. Was told to clean taps and shower and give it a week but the issue still remains the same. We are now fed up of calling the customer service team again and again. We are told that engineer will come to check this again. Please arrange to take your system back and issue us the full refund as your product has failed to fulfil the commitment on your website